Project Manager - Digital Production

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Date: May 13, 2024

Location: Warsaw (Warszawa), PL

Company: Springer Nature Group


About Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.


About the Brand

Macmillan Education provides world-class content in the most relevant, engaging and flexible formats to support students, teachers and institutions in lifelong learning. Visit and follow @MacmillanEducation / @MacmillanELT

Job Title: Project Manager - Digital Production

Location(s): Warsaw


About the Role

Macmillan Education is a provider of digital and online materials for the English Language Teaching (ELT) and school curriculum markets. Our publishing is supported by a wealth of educational services, which underpin our commitment to deliver the most effective and appropriate educational resources for students and Teachers.


Located in the Macmillan Education office in Warsaw (and part of the Global Digital Systems and Operations department based in London), reporting to the Digital Team Lead, the Digital Producer is responsible for the successful delivery of digital content sets from initial scoping and scheduling, through content configuration and production to platform delivery, within the agreed budget, quality standards and process workflows.


Role Responsibilities:

  • Working collaboratively with publishing, editorial and technical teams to deliver digital content into multiple platforms for validation and release to end-users. Managing multiple content items across various environments and systems, via detailed scheduling and dependency planning of digital components production.

  • Creating and identifying project milestones, and technical or content production risks, and clarify deliverables to ensure that scheduling, progress, and planning are clearly visible to colleagues.

  • Troubleshooting by liaising with technical/dev teams regarding digital production issues, which might include platform feature development, pre-flight and acceptance testing, applications update versions and content deployment to platforms.

  • Liaising and managing problems resolution with third party platform developers / providers, usually at the discretion of the Digital Operations management team.

  • Thinking creatively, to be solutions focused, proactive about the production processes, and propose improvements and enhancements.

  • Representing digital operations best practice workflows and processes at project update meetings and advising as appropriate on workflow and best practice. 

  • Familiar with Agile and Waterfall methodologies, utilising a variety of project management tools and systems including Jira and Smartsheet, managing digital production workflow of tickets and ensure it is kept in line with department standards.


Experience, Skills & Qualifications:

  • Organized, flexible, adaptable, personable and able to handle multiple projects simultaneously and meet deadlines in a fast-paced environment.

  • A team player with a background in digital delivery, and preferably publishing.

  • Flexible and proactive approach and the ability to adapt to changing environments.

  • Able to learn complex systems and get to grips with technical information and procedures quickly.

  • The ideal person will enjoy solving problems and planning projects meticulously. An ability to work openly and effectively with technical and publishing teams within an agile environment and a willingness to take on responsibilities and deliver on time and in full are essential.

  • Proven digital project management skills

  • Project management or digital production experience within a related discipline

  • Experience of developing, implementing and monitoring digital delivery procedures

  • An aptitude to learn new systems and software tools quickly

  • Experience of Digital content delivery workflows

  • Understanding of end-to-end digital development workflows

  • Experience of working with Learning Management Systems

  • Strong interpersonal skills

  • Good spoken and written English

  • Desirable experience of XML / HTML

  • Desirable experience of working in an agile/scrum environment

  • Desirable previous experience in Publishing of the educational industry

  • Desirable experience of end-to-end software development lifecycle #LI-EP1

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here


If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.


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