Account Manager

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Date: Mar 31, 2024

Location: Seoul, KR

Company: Springer Nature Group

 

About Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit group.springernature.com and follow @SpringerNature / @SpringerNatureGroup

Job Description

 

Position:

Account Manager

Location (Territory):

Seoul (South Korea)

Reporting line:

Report to Sales Director, based in Seoul

 

 

Responsibilities

  • Develop and cultivate new and existing relationships in his/her territory, for the purpose of initiating and retaining subscriptions/Licenses to a variety of products and services offered by Springer Nature, in order to meet and exceed annual sales targets.
  • Prepare formal quotes and respond to inquiries from direct customers, agents, and third-party vendors on a timely fashion. Act as a liaison between customers and several departments of Springer, such as Marketing, Accounting, Helpdesk, Sales Support, Customer Service, etc. on a needed basis.
  • Monitor all account activity in his/her territory, including new accounts as well as renewal base for all electronic products.
  • Promote, set up and track web trials.
  • Report and maintain ongoing sales pipeline in defined system/reporting procedures with up-to-date and accurate account information, including projections, on a weekly basis.
  • Help plan and implement sales and marketing strategic plans and projects. Be prepared for both top-down and bottom-up approaches for planning, implementation, and control.
  • Help build up local market intelligence and recommend relevant business reactions.
  • Develop and manage marketing campaigns through collaboration work with the marketing manager.
  • Create and deliver an annual marketing plan that encompasses all activity in his/her territory and ensure that it is delivered consistently and draws on all appropriate resources and channels. Keep up with all the products being offered by the company, and communicate the know-how and strategy to both end-users and distributors.
  • Submit regular sales and business activity reports and travel/training plans to the line manager.
  • Participate in all key library conferences and tradeshows within the territory, on a regular basis.
  • Carry out any other duties assigned by the supervisor.

 

Job Requirements:

  • Bachelor's degree or above
  • 3 or over 3 years of experience preferred in the publishing industry or sales and marketing              

   experience

  • Knowledge of the academic publishing industry or journals and books, and working experience with foreign publishers preferred
  • Strong verbal and written communication skills in Korean (native level) and English(fluent)
  • Competent user of the core MS Office package
  • Strong organizational skills and detail-oriented with the ability to handle multiple priorities
  • Team player with a positive attitude and a focus on business issues
  • Willingness to conduct frequent travel to customer sites needed during the year

 

Practice:

All functions and duties assigned are to be carried out in professional manner and must be in line with the company policies and image.

 

#LI-KD1

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion

If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.

For more information about career opportunities in Springer Nature please visit https://careers.springernature.com/

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