Technical Writer

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Date: Nov 4, 2022

Location: Pune, IN

Company: Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. 

Visit: group.springernature.com and follow @SpringerNature

 

Organization brief:


‘Springer Nature Technology and Publishing Solutions is the technology and publishing solutions arm of the Springer Nature Group. We leverage our insight in the publishing domain and acquire, produce and deliver content across media and markets using our Technology and Publishing Solutions. With a focus on technology-driven solutions and deep insight into the publishing domain, Springer Nature Technology and Publishing Solutions offers a range of services that help our Group brand acquire, produce and deliver content in the most efficient ways possible. We are ISO 9001 certified, driven by over 1000 professionals in Technology, Research & Analysis and Marketing shared services
‘We are proud to be an equal opportunity employer. All applicants will be considered for employment on the basis of merit alone, without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

 

About the Team

 

The central Business Excellence team with works closely with all business units for all aspects related to Continuous Improvements (Six Sigma, Lean, Kaizens, etc.) This team also had members in allied domains like International ISO Standards (QMS/ISMS), data privacy, business continuity, etc. The Continuous Improvement professional in this team works together to support/mentor the business unit's colleagues to achieve organizational and team goals.

 

We are on a quest to find a Technical Writer to join our team and make the most of working in a fun environment while learning from the best.

 

Job Type: Permanent                                       

Job Location: Magarpatta City, Pune - India

Years of Experience: 8+  years

we will be working in a hybrid model, 3 days’ work from office & 2 days WFH.

 

Purpose of the role:

 

Obtain a deep understanding of products and services to translate complex product information into simple,  engaging yet comprehensive documentation that meets organizational standards

 

Key Tasks:


● Plan, develop, organize, write and edit user-friendly content (procedures manuals) that meets the needs of the target audience, turning insights language that sets our users up for success
● Research, develop and document technical design specifications and test scripts
● Manage updates and revisions to technical literature
● Evaluate current content and develop innovative approaches for improvement

 

Skills and Qualifications:


● Bachelor’s degree in relevant technical field
● 8-10 years’ industry experience as an effective technical writer
● Proven ability to quickly learn and understand complex topics
● Previous experience writing documentation and procedural materials for multiple audiences across geographies

● Superior written and verbal communication skills, with a keen eye for detail
● Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content

 

Preferred Qualifications:


● Proven ability to handle multiple projects simultaneously, with an eye for prioritization
● Previous software development experience
● Experience using XML tools to create documentation

 

Core Systems Knowledge Preferred:


● SAP S4One, Internal Financial tools

At Springer Nature we value the diversity of our teams. We recognize the many benefits of a diverse workforce with equitable opportunities for everyone. We strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles.

Visit the Springer Nature Editorial and Publishing website at www.springernature.com/editorial-and-publishing-jobs for more information about our Research E&P career opportunities.