Associate Data Analyst - B2B Customer Insights

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Date: Jun 20, 2024

Location: Pune, IN

Company: Springer Nature Group

 

About Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit group.springernature.com and follow @SpringerNature / @SpringerNatureGroup

 

About the Brand

 

Springer Nature Technology and Publishing Solutions, is the technology and publishing solutions arm of the Springer Nature Group. We leverage our insight in the publishing domain and acquire, produce and deliver content across media and markets using our Technology and Publishing Solutions. With a focus on technology driven solutions and deep insight in the publishing domain, Springer Nature Technology and Publishing Solutions offers a range of services that help our Group brand acquire, produce and deliver content in the most efficient ways possible. We are driven by over 1000 professionals in Technology, Research & Analysis and Marketing shared services.

 

Job Title: Associate Data Analyst – B2B Customer Insights

Location(s): Pune, India – Hybrid Working Model

 

About the Role

 

Springer Nature is seeking a highly motivated Data Analyst for “B2B Customer Insights & Analytics”, part of Data, Analytics and Technology Team.

 

The role performs a variety of data analysis and reporting needs related to Institutional and Commercial customers including customer behaviour, product performance and Market Intelligence. The role will also involve making recommendations about methods and ways of obtaining and analysing data to improve the quality and efficiency of data systems. 

 

 

Role Responsibilities:

 

  • Creation and production of regular reports (Excel, PowerPoint)
  • Analysis on customer behaviour and engagement to help make informed decisions
  • Facilitating data driven market and customer research in an efficient and timely manner and presenting it in report format
  • Performs job-related duties as assigned with little to no supervision required

 

Experience, Skills & Qualifications:

 

  • Bachelor’s or Master’s degree with quantitative and analytical background (e.g. Data Science, Statistics, Mathematics, Econometrics, Physics, Computer Science, etc.)
  • Experience: At least 1 year of relevant experience (Market Research/Data Analysis)
  • Excellent written and verbal communication skills with ability to communicate effectively to stakeholders
  • Proficiency in SQL and Google Big Query
  • Knowledge of BI Tools: Looker Studio, Looker and Tableau
  • Strong Analytical capabilities and ability to drive insights from data

 

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At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion

If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.

For more information about career opportunities in Springer Nature please visit https://careers.springernature.com/

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