Senior Communities Manager - Editorial

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Date: Mar 18, 2023

Location: London, GB New York, US Jersey City, US Shanghai, CN

Company: Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. 


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Senior Communities Manager – Editorial

Location: London, New York, Jersey City & Shanghai (Hybrid Working)

Full Time: Permanent

Closing Date for Applications: 31st of March 2023


The Communities and Engagement team at Springer Nature uses online engagement tools, including online communities, blogs, and social media channels, to build and strengthen our relationships with our authors, editors, Editorial Board Members, and the wider research community around the world. The Senior Communities Manager is responsible for the development and growth of a communities-centred approach to editorial engagement; working closely with the Editorial Engagement and Platform teams to build and manage a network of over 3000 Editorial Communities that seek to strengthen Springer Nature’s relationships with our Editorial Board Members.




  • Editorial Communities development: Supporting the creation/delivery of a network of editorial communities for Springer Nature Editors and Editorial Board Members.
  • Strategic delivery: Supporting and facilitating the development of a strategic editorial engagement approach centred on digital engagement and online Communities.
  • Editorial engagement activity: Ongoing delivery of a Communities-centred approach to editorial engagement.
  • Team management: Ensuring team resources are effectively deployed to meet the needs of the organisation and individual team members.



Key Relationships:

  • Liaising with Editors in Chief and Editorial Board Members from around the world to inform the Communities’ strategy and progression and engage them with Springer Nature
  • Working closely with the Head of Communities and Engagement, Head of Editorial Engagement, and the Communities Snr Product Manager to ensure the Editorial Communities are aligned and integrated with wider Springer Nature systems
  • Reporting regularly to the Communities and Engagement, Editorial Engagement, wider PP&I and Journals team on progress and development of the editorial communities
  • Working closely with the Head of Communities and Engagement, the Head of Editorial Engagement, and other senior stakeholders to manage and deliver a network of editorial communities for Editors and Editorial Board Members
  • Building and maintaining a close relationship with our external suppliers and platform teams
  • Building strong relationships with internal publishing and editorial teams to understand requirements and opportunities related to the Communities platform.



  • Experience of STM journal publishing, with an excellent understanding of the peer review process and the importance of Editorial Board members
  • An understanding of best practice relating to Editorial Board activity and engagement
  • Experience of stakeholder management at all levels of seniority
  • Experience in working with and building productive relationships with external stakeholders, including research teams, editorial board members and editors in chief
  • An existing track record of planning, delivering, and monitoring large scale, cross-departmental projects 
  • Experience in engaging diverse audiences, utilising audience segmentation approaches to understand their needs
  • Experience of digital engagement projects and/or community platforms, ideally in a scientific or publishing setting
  • Knowledge of analytics and reporting and demonstrating ROI of communities, blogs, or social media campaigns
  • Experience working with global teams (Desirable)
  • Line management experience (Desirable)



  • High degree of organisational and time-management skills for day-to-day project deadlines
  • Ability to successfully handle multiple tasks simultaneously
  • Excellent interpersonal and communication skills
  • Positive and comprehensive approach to complex problem solving
  • Excellent communication, stakeholder management, and negotiation skills
  • Fluent in business level English
  • Ability to monitor, process and report analytics in clear and concise ways.



  • University degree, preferably in a scientific subject, or a similar level qualification or experience
  • A PhD, MSc, or higher scientific degree (desirable)


To apply: please submit your CV and cover letter, expressing interest in the role and your salary expectations.



Internal applicants please inform your line manager when applying for the role.

Springer Nature is a Disability Confident Committed Employer and we encourage applications from candidates with disabilities. If you consider yourself to have a disability or learning difficulty and wish to submit your application in an alternative format or would like to discuss reasonable adjustments during the application and interview process, please get in touch either by phone on +44 (0)207 014 4020 or by email so we can make any necessary arrangements. 

At Springer Nature we value and celebrate the diversity of our people. We recognise the many benefits of a diverse workforce and strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles. 



US employees are eligible for benefits including, but not limited to, medical, dental, vision, short and long term disability, life and AD&D insurance, tuition assistance, employee assistance program, paid vacation and sick time, flexible spending accounts, and a 401k retirement savings plan.


In order to comply with various pay transparency laws and legislations in the United States, the salary range and benefits for this position are listed below. This information is only applicable to US-based candidates and the actual salary offer may vary based on work experience, education and skill level. Annualized Base Salary Range: $85,000 - $105,000.