Product Manager / Senior Product Manager (Collections) 

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Purpose of the Role

The new role, Product Manager / Senior Product Manager (Collections) enables Springer Nature’s strategy to create collections that help researchers increase their knowledge, learn new skills, and find the right Springer Nature journal in which to publish their upcoming research. 

Working closely with the Head of Product and internal development teams, the role will develop Springer Nature’s capability to create and manage collections and calls for papers. Success will be measured by our impact on core publishing KPIs (e.g. content usage, submissions or revenue) supported by collections.

Core Responsibilities

Manages collections and calls for papers experiences on our customer-facing websites, ensuring that users can quickly discover and connect with SN content, journals and imprints that are relevant to them.  

• Manage a product (or products) that are commercially important, complex or editorially sensitive.

• Embeds within internal development teams to deliver core user journeys and optimise internal capabilities and processes.

• Ensures that collections iteratively use data-led use cases to create a best-in-class customer experience together with the UX and CX teams at Springer Nature.

• Works proactively and independently with stakeholders, partners and other Product Managers to create, own and execute a product strategy that blends commercial, editorial, technical and customer needs.

• Sponsors and applies original customer research and data insights to shape the product, where applicable.

• Works with Product leadership to ensure that managed products are aligned to overall company product portfolio and strategy.

• Develop products across the full product lifecycle from inception to retirement, proactively seeking decisions to create and retire products.

• Represent the Product Management discipline internally and externally for Springer Nature ensuring that SN keeps-up-to-date with the latest product management practice. 

• Mentor Associate Product Managers and Product Managers to develop core Product Management skills.

Core experience, skills and qualifications

• University education in a relevant area or equivalent demonstrable experience. 

• Established excellent track record in product development and management, with demonstrable experience managing customer focused digital products in technology or relevant industry.

• Proven success in meeting product goals including quantitative, qualitative and commercial measure. 

• User focused, expert at using data and customer research to drive product strategy. 

• Demonstrable experience of Agile working within software development teams and influencing them to improve technical capabilities. 

• Expert in stakeholder management, influencing and negotiation skills, able to facilitate timely decision making. 

• Demonstrable experience of managing products at different stages of the product lifecycle from inception to retirement.

What you will be doing

0-3 Months

• Understand Springer Nature’s customers and their needs and our current capabilities for creating and managing collections and calls for papers.

• Build a strong relationship with with SN internal (digital, publishing and editorial) teams and external partners. 

• Host a product inception and confirm the initial roadmap.

• Implement product metrics and funnels for key journeys.

• Select the first customer journeys for creation or optimisation and deliver value.

3-12 Months

• Focus internal development effort on priority collection experiences and capabilities.

• In collaboration with the user research and engagement teams, refine the model of user needs for collections and calls for papers. 

• Refine roadmap in the light of development and research experience.

12 Months on

• Discover where collections experiences could add additional value for our customers, including but not limited to experiences that grow content usage, submissions, and revenue.

• Continuously deliver customer and business value.

• Articulate customer value through quantitative and qualitative reporting.

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. #LI-CO1

Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here.

If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. #LI-CO1

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent.

Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here.

If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.