Product Analyst / Senior Product Analyst (Depending on experience)

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Date: Jan 24, 2023

Location: London, GB Lisbon, PT Berlin, DE

Company: Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.

Visit: group.springernature.com and follow @SpringerNature

 

Product Analyst / Senior Product Analyst (Depending on experience)

Permanent contract

Located in London, Lisbon or Berlin

 

Springer Nature is seeking a Product Analyst / Senior Product Analyst (depending on experience)  for its Product and Platform Group.  The group meets the needs of researchers through products that include Springer Link, www.nature.com, www.biomedcentral.com and new solutions for the research community.  This is an exciting opportunity as PPG looks to reimagine our core researcher experiences, and we are looking for someone that is able to independently lead and drive work, drawing on the wider global team.

 

As a Product Analyst, you’ll be analysing data from very highly trafficked websites and content. You will provide actionable analysis and insight into the behaviour of researchers in their roles as authors and users of scientific information. You will be driving change that improves their experiences with SpingerNature, contributing to our purpose to advance discovery.  

 

You’ll be working in close collaboration with product leads and managers to understand strategic priorities and partnering with the Product organisation developing customer-driven and evidence-driven decision-making, enhancing customer experience and delivering growth impact. 

 

Role responsibilities will include:

 

  • Empowering product teams to easily make data-informed decisions via self-serve solutions such as visualisations, dashboards and automated data models

  • Contributing to the learning and experimentation culture of the Product and Platform Group by promoting hypothesis-driven product development and evaluation

  • Collaborating on a cross-functional level to define, track and monitor metrics for tactical and strategic needs

  • Exploring and analysing customer behaviour and product performance data in order to detect growth opportunities 

  • Performing statistical analyses - including A/B tests and pre/post analyses on feature usage to advise on feature adoption and evolution

  • Providing insights in the form of recommendations and action items to ad-hoc analyses

  • Enhancing data collection and drive consistency and best-practice for front-end tracking approaches, team up with respective teams for implementation

 

Role requirements:

 

  • University degree in Business, Engineering, Economics, Statistics, Mathematics, or a similar field

  • Working experience in Consulting / Data Analytics / Product Analytics 

  • Strong knowledge of SQL (experience with Google BigQuery and Google Cloud Platform is a beneficial)

  • Hands-on experience of implementation and analysis from web analytics tools like Amplitude, Google Analytics, Adobe Analytics, Mixpanel etc.

  • Self-starter with ability to work with minimal direction and high level of ownership

  • Passionate about working with data

  • Curiosity, reasoning skills with proven evidence of problem solving

  • Desire to work in an international environment, with highly engaged individuals

  • Familiar with Agile practices

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent.

Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here.

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