Content Project Manager

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Date: May 20, 2023

Location: London, GB

Company: Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.

Visit: group.springernature.com and follow @SpringerNature

 

The Content Project Manager (internal title: Associate Publishing Manager) will coordinate and support the development of the Researcher Training Services online products of Springer Nature, comprising webinars and courses for researchers around the world.
 

Responsibilities

  • Product strategy
    • Where requested, gather data and analysis to support the team and contribute to making strategic decisions on the development of training services and new content
    • Support the wider team in delivering tactical implementation plans to drive forward the Researcher Training Solutions goals
    • Where requested, carry out market intelligence research and competitor analysis to contribute to the team’s understanding of the competitive landscape.
    • Quality & customer satisfaction
    • Support the wider team in ensuring that high quality standards are maintained within course content
    • Support the wider team in ensuring that the training is engaging and continues to meet the diverse and changing needs of today’s researchers and customers.
    • Where requested, monitor and report on established KPIs
  • People / DE&I
    • Support the development and implementation of diversity, equity & inclusion measures for the publishing team’s contribution to the training team portfolio
  • Content development
    • Where requested, assist with the piloting and implementation of new products and innovations, including those which blend live and on-demand training
    • Support the wider team in managing the annual NPD process
    • Accurately track and record course development-related costs
    • Support the Publishing Manager to develop new course proposals, including commissioning subject matter experts and expert reviewers
    • With supervision from the PM, identify and commission alpha reviewers, identify and commission user panels, administration of commissioning subject matter experts and freelancers
    • Support the Publishing Manager in arranging and coordinating course outline creation
    • Where requested, support the Publishing Managers in reviewing, editing and providing detailed feedback on drafts of course content, and liaising with subject matter experts, instructional designers and development editors to resolve queries
    • Recruit and coordinate content, multimedia and instructional design freelancers
    • Create schedules and timelines with key project dates/milestones for on-going projects. Ensure that the wider project team are kept on track
    • Manage the workflow for copy-editing and proofreading of content; follow best practice for QA review and support work on clearing rights and permissions
    • Lead the production of video content (including coordinating filming, quality control etc)
  • Sales & marketing
    • Where requested, work with marketing team to create promotional product collateral 

 

Experience, Skills & Qualifications

Experience

  • Experience commissioning freelancers (e.g. SMEs, proofreaders)
  • Experience working within higher education, scientific research, scientific or educational/academic publishing, science communication and/or educational/training product development
  • Some experience of managing projects
  • Some prior experience in publishing and product development

 

Skills

Essential:

  • Excellent written and verbal communication skills
  • Strong analytical and problem-solving skills
  • A passion for editorial excellence and superb attention to detail
  • Ability to work to tight deadlines in a fast-paced environment 

Desirable:

  • The confidence to deliver clear presentations and to lead meetings with peers
  • Numeracy and comfort creating and working with usage data analyses
  • A passion for excellence in scientific research
  • An understanding of the needs of scientists and other researchers
  • An understanding of the needs of non-native English speakers

 

Qualifications

  • Good graduate degree in the sciences or equivalent experience in Publishing

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At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent.

Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here.

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