Contract and Integrity Advisor, Books

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Date: Sep 11, 2023

Location: Heidelberg, DE Dordrecht, NL New Delhi, IN

Company: Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. 

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Business Area and Mission

The Springer Nature Books group is the world’s largest and leading academic book publisher and trusted thought leader, aiming to support researchers in communicating and advancing discovery for a better world. Objective of the Books group is to outperform the market trend by providing high quality products and services to our customers, a unified best-in-class author experience while operating on the highest level of efficiency as an organization in order to create a sustainable and successful future for Books.                         


This role within the Books Research Publishing group supports Editorial with contracting, rights securement, ethics and integrity of the content delivered by our authors and editors with a focus on a best-in-class author experience. 


Key Interfacing Departments Include

~ Editorial ~ Production ~ Legal ~ Editorial Rights ~ Rights & Permissions ~ Research and Integrity Group ~ Product Content Management  ~ Quality Assurance ~ Books Policy




  • Provide valuable support to Editorial in the execution of business policies, process and guidance. 
  • Ensure that Springer Nature is able to secure the rights it requires for all current and possible future uses of its content.
  • Establish a knowledge base in Editorial to understand all content rights secured by Springer Nature so they can negotiate contracts efficiently and swiftly
  • Act as a point of contact for contract and permissions related queries and liaison with Editorial Rights for queries that require escalation.
  • Support Editorial in communication with external parties such as Rights Holders, Authors, Editors, Societies, Institutions, etc. to explain our contractual business models and policies.
  • Work with the Policy Manager to collate changes in policies and practice, and liaise with the relevant departments for implementation of such changes across the Books business as required.
  • Maintain an up-to-date understanding of best practice to provide consistent advice on best editorial practice as defined by the Committee on Publication Ethics (COPE) of a wide range of research integrity and publication ethics issues.  
  • Evaluate and support with complex issues related to research and publication ethics and misconduct and determine best practice actions to resolve such issues in collaboration with the Springer Nature Research Integrity group as needed.
  • Collaborate with operational development around contracting, rights, integrity and ethics checking. 




  • Build close relationships and act as primary interface with Editorial, Production, Research Integrity Group, Editorial Rights to ensure understanding of Springer Nature required rights, policies, compliance, integrity and ethics issues.
  • Regular meetings with key departments to share experience and refine processes in order to adapt to market changes and develop best practice on new developments, updates, Q&A sessions, etc.
  • Participate in and support Rights and Integrity related workflow transformation, standardization and improvement programmes by providing input and managing implementation within Editorial while developing clear guidelines re. workflows, product related needs etc.
  • Support with drafting of documentation of internal and external instructions, guidelines, tutorials in collaboration of the relevant departments responsible for those.
  • Coordinate the Rights and Integrity Champions from various departments in their support to resolve queries.
  • Support with training new members of Editorial and updates in around Rights and Integrity topics.


Experience, skills and qualifications

  • Experience working within a publishing environment
  • Experience working in a fast-paced environment with the ability to work on a specified list of priorities with speed and accuracy
  • Excellent written and verbal communication skills with the ability to assimilate often complex information and relay it to others in a clear and accessible manner
  • Strong organisational skills to deal with multiple issues at one time, working with tight deadlines
  • Team player, able to work with Springer Nature in-house staff and nurture relationships
  • A thorough understanding of our Books publication process,and workflows that underpin the acquisition-to-publication journey for Books and an advanced knowledge of relevant internal systems and interfaces
  • Excellent motivational capabilities in order to engage Editorial to take them on the journey and to develop their skills
  • A collaborative, team-oriented mindset and approach demonstrated by previous involvement and assignments and the ability to work successfully in a complex matrix environment
  • Proactive, solution-driven with hands-on mentality and strong sense for prioritization and continuous improvement



Personal Effectiveness and Professionalism 

Maintains a professional attitude and approach to work. Takes an ethical approach to internal and business relationships. Is aware of compliance and regulations as a framework for business activities.

Produces consistent results both professionally and personally. Use of initiative and a proactive approach with drive to make a contribution. Focuses on achieving positive results contributing to team goals and the overall success of the business. 


Problem Solving

Takes initiative to identify current and potential problems and determines the best possible solution. Involves and/or manages the people and resources required.  Identifies the cause of problems and key issues through investigation; identifies effective, logical and practical solutions.  Makes decisions in a timely manner and evaluates their effectiveness.


Relationship Building/ Teamwork (incorporating Communication, Influencing & Collaboration) 

Builds effective relationships through positive communication that motivates and influences others. 

A valued team member actively involved in achieving team objectives.  Works cooperatively and flexibly with other members of the team. Effectively communicates relevant ideas or details of events in a way that enhances relations in the work environment. Successfully influences others to accept and support an idea/proposal/plan.


Technical Capability

Uses technical job knowledge and experience, incorporating functional skills and broad based business knowledge, to meet and exceed job requirements and customer expectations.  Up-to-date and disciplined, able to generate and present high quality, relevant and usable job-related information.  Efficiently manages workload and projects within set timelines and to agreed budget, achieving set objectives.  Assimilates and applies new job-related information in a timely manner.


Business Awareness & Customer focus (internal & external)

Understands the needs and direction of the business and strategy in context of our portfolio and publishing development and operational efficiency. Manages business priorities to meet these. Embraces change and focusses to improve current ways of working into best practices while acting with a strongly service oriented attitude towards internal and external customers. Understands our core value drivers for the business. 


Collaboration within cross functional teams                                                                

Shares the vision and passion for the desired changes and improvements and motivates others to work towards it. Embodies the Company’s values and beliefs and shares these with others. Able to persuade others for change and is taking action to influence others to work towards the accomplishment of our goals. 


Language proficiency

Fluent written and oral communication in English is mandatory, German a plus.




At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent.

Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here.


If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.