Project Coordinator Open Access

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Date: May 2, 2023

Location: Dordrecht, NL

Company: Springer Nature Group

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Project Coordinator Open Access


Location: Dordrecht (hybrid)
Hours: Full-time - 36 hours per week


The Project Coordinator’s role is to manage the production process of articles for the journal Scientific Reports, from completion of peer-review through to online publication. Project Coordinators Open Access work closely with offshore vendors, authors and internal/external colleagues to ensure publications meet standards and are delivered on time. Additionally, the Project Coordinators Open Access are involved in (interdepartmental) projects regarding standardization and process optimization.


Vacancy specification:

  • Manage the production process of articles from acceptance into production through to online publication
  • Performing quality checks on manuscripts prior to publication to ensure they conform to Journal style guides and Springer Nature policy
  • Work closely with vendors to manage their performance to ensure articles are published in time and meet quality standards
  • Proactively communicate with different stakeholders in and outside the company: Publishing, Authors/Editors, Springer Nature departments (e.g. Quality Assurance, Process and Content Management, IT) and vendors
  • Liaise with Marketing and Communication teams in order to organize and manage Press Release articles
  • Serve as a procedural and technical mentor for Publishing colleagues, and liaise with Authors/Editors/Publishing and colleagues within Global Production on further standardization
  • Act as a key user for the location or Global Production in at least one additional focus area (such as processes, systems, production parameters)
  • Contribute to Production team recurrent meetings to identify inefficiencies, share knowledge and update team on on-going projects
  • Handle post-publication correction requests from Authors and Editors
  • Support with tasks involving payments/rights processes
  • Participate in User Acceptance Testing of changes to the tools and processes
  • Contribute to interdepartmental meetings
  • After proven suitability, act as mentor to new starters
  • Maintain records of communications, audits, corrective action plans, and effectiveness monitoring reports


Minimal qualifications:

  • HBO degree or equivalent working experience
  • Excellent spoken and written command of English
  • In-depth knowledge of content management and workflow systems
  • Solid understanding of online publishing Formats & Tools (XML, HTML, ePub)
  • Ability to communicate effectively with scientists, internal and external editors and vendors (offshored)
  • Experience with the MS Office suite

Core skills and experience:

  • Excellent communication skills (both oral and written) – able to present and report information clearly and concisely to internal/external customers and colleagues and represent the journal to our customers
  • Excellent time management and organizational skills, ability to work under pressure/tight deadlines
  • Excellent conflict management skills (problem solver)
  • Ability to work in a cross-cultural environment
  • Track record of identifying issues/inefficiencies and using own initiative to suggest solutions/improvements
  • Team worker – evidence of positive interaction across various teams
  • Experience in publishing industry or science communication preferred

Key qualities:

  • Accurate
  • Organized
  • Structured
  • Solution-oriented
  • Analytical
  • Proactive
  • Flexible



At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent.

Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here.


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