Project Coordinator Open Access

Project Coordinator Open Access

Location: Dordrecht (hybrid)
Hours: Full-time - 36 hours per week

The Project Coordinator’s role is to manage the production process of articles for the journal Scientific Reports, from completion of peer-review through to online publication. Project Coordinators Open Access work closely with offshore vendors, authors and internal/external colleagues to ensure publications meet standards and are delivered on time. Additionally, the Project Coordinators Open Access are involved in (interdepartmental) projects regarding standardization and process optimization.

Vacancy specification:

• Manage the production process of articles from acceptance into production through to online publication
• Performing quality checks on manuscripts prior to publication to ensure they conform to Journal style guides and Springer Nature policy
• Work closely with vendors to manage their performance to ensure articles are published in time and meet quality standards
• Proactively communicate with different stakeholders in and outside the company: Publishing, Authors/Editors, Springer Nature departments (e.g. Quality Assurance, Process and Content Management, IT) and vendors
• Liaise with Marketing and Communication teams in order to organize and manage Press Release articles
• Serve as a procedural and technical mentor for Publishing colleagues, and liaise with Authors/Editors/Publishing and colleagues within Global Production on further standardization
• Act as a key user for the location or Global Production in at least one additional focus area (such as processes, systems, production parameters)
• Contribute to Production team recurrent meetings to identify inefficiencies, share knowledge and update team on on-going projects
• Handle post-publication correction requests from Authors and Editors
• Support with tasks involving payments/rights processes
• Participate in User Acceptance Testing of changes to the tools and processes
• Contribute to interdepartmental meetings
• After proven suitability, act as mentor to new starters
• Maintain records of communications, audits, corrective action plans, and effectiveness monitoring reports

Minimal qualifications:

• HBO degree or equivalent working experience
• Excellent spoken and written command of English
• In-depth knowledge of content management and workflow systems
• Solid understanding of online publishing Formats & Tools (XML, HTML, ePub)
• Ability to communicate effectively with scientists, internal and external editors and vendors (offshored)
• Experience with the MS Office suite

 
Core skills and experience:

• Excellent communication skills (both oral and written) – able to present and report information clearly and concisely to internal/external customers and colleagues and represent the journal to our customers
• Excellent time management and organizational skills, ability to work under pressure/tight deadlines
• Excellent conflict management skills (problem solver)
• Ability to work in a cross-cultural environment
• Track record of identifying issues/inefficiencies and using own initiative to suggest solutions/improvements
• Team worker – evidence of positive interaction across various teams
• Experience in publishing industry or science communication preferred

 
Key qualities:

• Accurate
• Organized
• Structured
• Solution-oriented
• Analytical
• Proactive
• Flexible

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