Account Manager, inScience Communications

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Date: May 12, 2023

Location: Philadelphia, US Jersey City, US New York, US

Company: Springer Nature Group

inScience Communications has over 30 years’ experience in providing strategic and tactical medical communications services to the global pharmaceutical industry. Working in partnership with our valued clients, we deliver the highest quality of service and ethical content by drawing on the extensive talent and experience of our global team. We pride ourselves on ensuring each individual has the ability to contribute to our continuing expansion, providing the opportunity to progress their career and make a real difference to this dynamic agency.

An Account Manager who loves project delivery and challenges, is required to join medcomms agency, inScience Communications. You will be a key part of the well-established and highly collaborative account management team, responsible for the financial and project management across the whole range of Medical Communications products and services, including publications. You’ll thrive on meeting urgent deadlines and being the main point of client contact. This role is open in our Philadelphia office, on a hybrid working model. This role is located in our Philadelphia, New York, or Jersey City offices on a hybrid working model. 



  • Project manage projects on-time and on-budget according to SOPs and client standards
  • Oversee development of the project brief with the client
  • Work with other members of the delivery team to deliver projects (publications, meetings, multimedia, thought leader development, customized products to name a few) in accordance with the needs of the client and target audience
  • Utilize client facing skills to update client on projects and discuss and agree to changes to the project specification where necessary
  • Act as the primary point of contact for current clients and clinical experts during the implementation of a project and lead and manage the on-site team for scientific meetings
  • Effectively oversee all financial aspects of SH accounts and develop and implement budgets and milestones with client teams on all projects
  • Ensure projects are managed or delegated and delivered despite conflicting schedules and increased workloads
  • Build and sustain long-term influential business relationships with client team(s)
  • Contribute to new business proposals/RFPs and pitches including slide development and attend pitches, as needed


Experience, skills, and qualifications


  • Minimum of 3 years’ experience in a Medical Communications Agency or Pharmaceutical company
  • College Degree (or equivalent), preferably in life sciences; college degree in marketing with experience in the pharmaceutical industry also acceptable
  • Experienced managing a variety of clients, plus project managing a large workload over a number of different accounts
  • An understanding of the pharmaceutical industry and the drug development process
  • Presents clearly and confidently to the highest level of customer with excellent spoken and written communication skills
  • Plans for resourcing depending of the needs of assigned accounts and able to assist in organic growth
  • Excellent interpersonal, organizational and financial skills
  • Able to work independently as well as part of a team
  • Proficiency with Word, PowerPoint and other Microsoft Office packages


  • Experience managing publications projects
  • Hands-on knowledge of Datavision/iEnvision and other publication management tools



Springer Nature US provides a comprehensive and competitive benefits package which includes the benefit offerings listed below: 
•    Medical, Dental and Vision 
•    401(k) with company match and contribution
•    Hybrid office working policy, Summer Hours, and paid time off
•    Flexible Spending and Commuter programs
•    Multiple Life insurance options
•    Disability coverage
•    Tuition Assistance
•    Voluntary benefits: Identity Theft Protection, Pet Insurance, and Legal Assistance Insurance
•    Employee Assistance Program
•    Family friendly benefits and a variety of employee discounts
•    An array of Employee Social Networks  


Annualized Base Salary Range: $80,000 – $95,000. The salary offer may vary based on work experience, education and skill level.
Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following “Equal Employment Opportunity Is The Law” poster:  
Internal applicants: We encourage that you speak to your manager once the interview process has started. At the point of offer acceptance, it is required that you inform your manager.  If for any reason you’re unable to do so, please contact HR who can provide guidance as required.
At Springer Nature we value the diversity of our teams. We recognize the many benefits of a diverse workforce with equitable opportunities for everyone. We strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles.
Visit the Springer Nature Editorial and Publishing website at for more information about our Research E&P career opportunities.