Editorial Assistant

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Date: Sep 14, 2022

Location: New York, US

Company: Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. 

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The Editorial Support Team sits within the Editorial Operations Division, which supports the Springer Nature Journals group by connecting the editorial and publishing needs of the journals portfolios to the people, systems and processes that will support them. The Editorial Support Team’s primary function is to provide best-in-class editorial support to authors, editors (internal and external) and peer reviewers from the point of submission through to acceptance.


Purpose of the Role  

Support authors, reviewers and editors with the processing of manuscripts from submission to acceptance.

Ensure journal requirements are met by performing quality checks and obtaining required forms.

Maintain accurate person records and manuscript history by following agreed workflows


Job Responsibilities:

  • Manage the flow of manuscripts from submission to acceptance through the manuscript tracking system (MTS); perform quality checks on manuscripts and ensure all required legal paperwork is collected and stored.
  • Provide support for Authors, Reviewers and Editors; troubleshoot and assist with system issues and escalate to the relevant teams as required.
  • Maintain correct information within the databases; update and merge person records within the MTS and ensure manuscript information is correct.
  • Assist with editorial reports and other ad hoc tasks associated with the editorial workflow.
  • Provide team cover during periods of absence.
  • Ad hoc duties as needed


Experience, Skills & Qualifications

  • Educated to degree level/good A-Levels or equivalent
  • Experience working in a fast-paced office environment is preferred.
  • Microsoft Office and Google suites; database management
  • Excellent communication skills - both written and verbal
  • Strong interpersonal skills and a customer service ethos
  • Ability to follow instructions and adhere carefully to established procedures
  • Ability to work to a specified list of priorities with speed and accuracy
  • Ability to organize and juggle a varied workload under pressure and to work quickly and efficiently without constant supervision
  • Capacity to make thoughtful decisions and use initiative
  • Attention to detail
  • Punctuality and reliability
  • A positive attitude in the workplace and a willingness to co-operate with colleagues


If you are an internal applicant please inform your line manager.


We offer a comprehensive benefits package that includes:

  • Medical, Dental and Vision
  • Life and AD&D
  • 401(k)
  • Flexible Spending Accounts
  • Transit Accounts
  • Tuition Assistance
  • Summer Hours


Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following “Equal Employment Opportunity Is The Law” poster: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.


Visit the Springer Nature Editorial and Publishing website at www.springernature.com/editorial-and-publishing-jobs for more information about our Research E&P career opportunities.


At Springer Nature we value the diversity of our teams. We recognize the many benefits of a diverse workforce with equitable opportunities for everyone. We strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles.