Sales Coordinator

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Date: Mar 16, 2023

Location: London, GB

Company: Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.

Visit: group.springernature.com and follow @SpringerNature

 

Sales Coordinator

Fixed term, Maternity cover contract

London, Kings Cross

Closing date: 31st March 2023

 

Springer Nature is looking for a Sales Coordinator to provide administrative and workflow support to the UK’s Institutional Sales team to boost sales growth within academic and governmental accounts. It is an exciting opportunity to work in a market which is often at the forefront of new trends and changes. You will join a motivated and experienced team based in London and will work with colleagues throughout the organisation to maintain excellent customer relationships.

 

Responsibilities

 

  • Provide administrative support to the UK Institutional Sales Team
  • Support the team with ordering and invoicing processes with a strong emphasis on customer service, a high level of professionalism and after-sales care
  • Support the sales team with streamlining communication and workflows between sales and internal customers services teams
  • Support the sales team with general administration around customer engagement and customer related activities and adding data into the CRM system

 

Requirements

 

  • Excellent communication skills
  • Excellent MS Office skills
  • Excellent organisational skills with the ability to solve problems quickly and efficiently
  • Ability to manage a diverse workload, working on multiple, often interrelated, tasks simultaneously
  • Excellent customer service skills (internal and external) and an understanding of why this important
  • Proactive and self-motivated
  • High level of attention to detail

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent.

Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here.

If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.