eRetail Manager (m/f/d)

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Date: Mar 17, 2023

Location: Berlin, DE Heidelberg, DE London, GB

Company: Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. 

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We are seeking an eRetail Manager (m/f/d) to join our global team supporting B2C ebook channels. This role will have oversight for the availability of Springer Nature's vast ebook portfolio across channels and markets. 


Purpose of the Role       

  • Manage and regularly audit Springer Nature eBook catalogs through third party eRetail channels
  • Help develop and prepare regular reports to assess performance and business trends
  • Coordinate development and strategic growth through digital textbook retailers
  • Organize operational workflows and materials to support digital migration



  • Oversee quality control of eBook catalogs sold through a variety of eRetail channels including Kindle, iBooks, and Google Play
  • Foster strong relationships with customers as well as internal sales, metadata, and systems teams to ensure deliveries, retractions, and title availably are optimized
  • Collaborate with sales team to develop and maintain regular reporting, analysis, and dashboards
  • Manage variable business models through key textbook retailers, including Vital Source, Red Shelf, and Kortext, which are a growth area for SN
  • Recommend and develop documentation and organizational structure for processes, account information, and reporting utilizing internal communications platform and share drives
  • Manage interface and content assignment in Core Source Plus which was recently introduced to add new and more varied eRetail channels


Key Relationships

  • Role sits within Trade Sales team selling both print and eBooks around the world
  • Internal communication across departments and geographies
  • External communication to include regular contact with eRetail accounts globally


Experience, Skills & Qualifications


  • Bachelor’s Degree required with minimum of 2 years of corporate experience, 3-4 years preferred
  • Digital book publishing experience is a plus
  • Experience working with Vital Source and/or Core Source platforms is a plus


  • Must be well organized, collaborative, and self-motivated
  • Clear verbal and written communication skills are essential
  • Comfort working with large datasets in Excel required


  • Ability to commute to local office aligned with hybrid working policies
  • Occasional business travel domestically and internationally may be required


At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent.

Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here.


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